Written by Paul on September 29th, 2008
Seems like everyone’s talking about innovation these days — isn’t it pretty much a requirement for doing anything that people are willing to pay for? Ditto that for quality, teamwork and strategy. Well, I guess it’s to be expected: it’s much easier to talk about hand-wavy things than to actually get into the bowels of the business and actually measure the stuff that matters so you can actually make educated decisions.
Call it what you want: customer loyalty, customer retention or …
Written by Paul on September 8th, 2008
I have a friend that recently bought a used car at full price. His excuse: “I asked for a discount but they didn’t give it to me so I gave up.” Sure, he could probably stand to learn a little bit about better negotiating but there is a better way to get a better deal.
It’s no secret that most people have a hard time talking about money — just look at how many bloggers write about ways to ask for …
Written by Paul on August 31st, 2008
Before I say anything else, I want to clarify that I’m not advocating cheating or cutting corners, but I’ve found in my own experience that the difference between a good accountant and a bad one can cost you thousands of dollars. A good accountant recognizes all the costs of running a business, offers tips for good investments (in turn, reducing taxes), and offers advice on how best to grow your personal wealth. Bad accountants miss out on all those things …
